ProductID and ProductDescription should be localized hcp://CN=Microsoft%20Corporation,L=Redmond,S=Washington,C=US/Remote%20Assistance/Escalation/Common/rcscreen1.htm Microsoft Remote Assistance Ask a friend to help Invite a friend to connect to your computer with Remote Assistance. Microsoft Corporation hcp://CN=Microsoft%20Corporation,L=Redmond,S=Washington,C=US/logo.gif