<HTML XMLNS:helpcenter>
<!--
Copyright (c) 2000 Microsoft Corporation
-->
<HEAD>
<helpcenter:context id=idCtx />
<meta http-equiv="MSThemeCompatible" content="Yes">
<TITLE>Remote Assistance</TITLE>
<LINK id="UI_StyleSheet" REL="stylesheet" TYPE="text/css" HREF="../../Css/rc.css">
<script LANGUAGE="Javascript" SRC="../../Common/Constants.js"> </script>
<script LANGUAGE="Javascript" SRC="../../Common/common.js"> </script>
<script LANGUAGE="Javascript" SRC="../Common/RAControl.js"> </script>
<script LANGUAGE="Javascript" SRC="RAServer.js"> </script>
<!-- The SAF class factory object -->
<OBJECT classid=CLSID:FC7D9E02-3F9E-11d3-93C0-00C04F72DAF7 height=0 id=oSAFClassFactory
width=0></OBJECT>
</HEAD>
<frameset framespacing=0 id="idFrameSet0" rows="*,110px" frameborder=0>
<frameset id="idFrameSet1" cols="*,110px" frameborder=0>
<frame id="idFrameChatTop" name="idFrameChatTop" noresize src="RAChatServerTop.htm">
<frame id="idFrameTools" name="idFrameTools" noresize src="RAServerToolBar.htm">
</frameset>
<frame id="idFrameChatBottom" name="idFrameChatBottom" noresize src="RAChatServerBottom.htm">
</frameset>
<SCRIPT Language="JScript">
//
// Globals
//
var vArgs = null;
var g_numTries = 0;
var g_bChatBoxHidden = false;
var g_bNewBinaries = false;
var g_bUserDisconnect = false;
var g_bChatMode = true;
var g_bConnected = false;
var g_bRC = false;
var g_bNewLine = false;
var g_bVoipConnected = false;
var g_bVoipOn = false;
var g_bStartEnabled = true;
var g_stateVoipMe = 0; // server
var g_stateVoipYou = 0; // client
var g_VoipBandwidth = 0; // Start at Low (0 = Low, 1 = High)
// States
//---------------
// 0 = unknown
// 1 = good
// 2 = bad
g_bDebug = false; // Enable Tracing
function document.onkeydown()
{
if (window.event.keyCode==8)
{
window.event.returnValue=false;
}
}
function PostInit()
{
try
{
//
// GetLocalUser
//
GetLocalUser();
//
// Transmit screen resolution to Expert, so that
// he has the right screen size to see in the RC Tool
//
//DebugTrace("Transmitting screen info");
Helpee_TransmitScreenInfo();
//
// Initialize VoIP
//
InitVoIP();
}
catch(error)
{
FatalError( error.description );
}
}
//
// InitiateRCSession: Initiates the RC Session
//
function InitiateRCSession()
{
try
{
g_bConnected = true;
//
// Initialization
//
InitTrace();
TraceFunctEnter("InitiateRCSession");
//
// Move the chat window to the lower right corner of the screen, so that the helper is
// not confused seeing the chat window on his screen.
//
//idCtx.setWindowDimensions( (window.screen.availWidth - c_RCChatWidth), (window.screen.availHeight - c_RCChatHeight), c_RCChatWidth, c_RCChatHeight);
idCtx.setWindowDimensions( 100, 100, c_RCChatWidth, c_RCChatHeight);
//DebugTrace( "Obtaining g_Helpee_oSAFRemoteDesktopSession");
g_Helpee_oSAFRemoteDesktopSession = parent.oRCSession;
}
catch(error)
{
//
// Fatal Error: Unable to initialize
//
FatalError( error.description );
}
//
// Initialize the Helpee End SALEM Objects
//
Init_Helpee_SALEM();
try
{
if(true == parent.gIsIM)
{
//alert("parent.gIsIM: " + parent.gIsIM );
frames.idFrameTools.Helpee_HideChat();
}
setTimeout('PostInit()', 1000);
}
catch(error)
{
FatalError( L_ERRFATAL_MSG, error );
}
TraceFunctLeave();
return;
}
//
// Security Check
//
function DoLoad()
{
var L_ERRACCESSDENIED_MSG = "Directly launching this page is not allowed. ";
if( null == parent.TraceFunctEnter )
{
idBody.style.visibility = "hidden";
alert( L_ERRACCESSDENIED_MSG );
return;
}
}
</SCRIPT>
<BODY id="idBody" onload='DoLoad();InitiateRCSession()' bgcolor="LightGrey" scroll=no tabindex=-1>
</BODY>
</HTML>