2025-04-27 07:49:33 -04:00

408 lines
12 KiB
HTML

<HTML XMLNS:helpcenter>
<HEAD>
<!--
rctool.htm: This is the Remote Control Expert channel implementation.
History:
Rajesh Soy (nsoy), Jerry O Hogan (a-jerryo), Sudha Srinivasan - created 06/21/2000
@@@@@
Scripts to handle UI and Remote Control
-->
<helpcenter:context id=idCtx />
<script>
//
// SAF Objects
//
var g_oCurrentIncident = null;
var g_oEncryption = null;
var g_oDict = null;
//
// Globals
//
var g_szIncidentFile = null;
var g_szUserName = null;
var g_szProblemDescription = null;
var g_szExpiryTime = "1 HOUR";
var g_szPassword = null;
var g_szRCTicketEncrypted = null;
var g_szRCTicket = null;
var g_bPasswordSet = false;
var Screen2Width = "730";
var Screen2Height = "700";
var g_bRCEnabled = false;
var g_szRCTicket = null;
var g_bConnected = false;
var g_szUserName = null;
var g_bChatBoxHidden = false;
var g_bNewBinaries = false;
var UserWidth = window.screen.availWidth;
var UserHeight = window.screen.availHeight;
var UserColorDepth = window.screen.colorDepth;
var g_bUserDisconnect = false;
var timecounter = 0;
var minutes = 2;
var seconds = 2;
var NotConnected = 1; // true
var g_szHelpeeIP = null;
</script>
<script LANGUAGE="Javascript" SRC="Constants.js"> </script>
<script LANGUAGE="Javascript" SRC="RCScripts.js"> </script>
<script LANGUAGE="Javascript" SRC="Common.js"> </script>
<LINK id="UI_StyleSheet" REL="stylesheet" TYPE="text/css" HREF="../rcbuddy/rc.css">
<!-- The SAF class factory object -->
<OBJECT classid=CLSID:FC7D9E02-3F9E-11d3-93C0-00C04F72DAF7 height=0 id=oSAFClassFactory
width=0></OBJECT>
<title>Untitled Document</title>
<meta http-equiv="Content-Type" content="text/html; charset=iso-8859-1">
</head>
<body id="idBody" leftmargin="0" topmargin="0" marginwidth="0" marginheight="0" onunload="QuitMethod()" onload="InitializeRCTool()" scroll=no onresize="ResizeDivs()"
style="BORDER-LEFT: black 2px solid;BORDER-RIGHT: black 2px solid; BORDER-TOP: black 2px solid; BORDER-BOTTOM: black 2px solid;">
<div id="Layer2" align="center" style="position:absolute; width=350px; left:1px; top:1px; z-index:2; visibility:hidden">
<table border="0" cellspacing="2" bgcolor="e0e0e0" width="100%" cellpadding="4" align="center">
<tr bgcolor="#696969"> <!-- start of row 1 -->
<td colspan="2" valign="middle" height="2">
<div align="center" class="styText">
<font face="Verdana, Arial, Helvetica, sans-serif" color="#ffffff">
<strong>Remote Control Invitation </strong>
</font>
</div>
</td>
</tr> <!-- End of row 1 -->
<tr> <!-- Start of row 2 -->
<td bgcolor="#f5f5f5" valign="middle" height="2">
<div align="center" class="styText"> From </div>
</td>
<td bgcolor="#FFFFFF" height="2">
<div id="InviteSent" class="styText"> namgrebe@company.com </div>
</td>
</tr> <!-- End of row 2 -->
<tr> <!-- start of row 3 -->
<td bgcolor="#f5f5f5" valign="middle" height="23" nowrap><font color="#333333">
<div class="styText" align=center> Expires In </div>
</td>
<td height="23" bgcolor="#ffffff">
<div id="InviteExpires" class="styText">
54 MINUTES (4:35 PST)
</div>
</td>
</tr> <!-- end of row 3 -->
<tr> <!-- start of row 4 -->
<td align="center" bgcolor="#f5f5f5" height="12" nowrap>
<div class="styText">Password</div>
</td>
<td height="12" bgcolor="#FFFFFF">
<div id="PasswordTbl">
<table border="0" cellspacing="4" cellpadding="0" bgcolor="#FFFFFF">
<table border="0">
<td height="30">
<div class="styText">
Enter Password
</div>
</td>
<td align="left">
<input type="password" id="PasswordBox" size="18" maxlength="18" onkeypress=PasswordSet()>
</td>
</table>
<table border="0">
<tr>
<td VALIGN="bottom">
<div class="styText">
If you do not have the password, contact the person requesting this help session
</div>
</td>
</tr>
</table>
</div>
</td>
</tr> <!-- End of row 4 -->
<tr> <!-- start of row 5 -->
<td colspan=2>
<div class="styText">
Do you want to start the help Session?
<div>
</td>
</tr> <!-- end of row 5 -->
<tr> <!-- start of row 6 -->
<td> &nbsp; </td>
<td>
<div align="right">
<table>
<tr>
<td>
<BUTTON align=center CLASS="styButton" id="btnYES" onclick="InitScreen2()"> Yes </BUTTON>
</td>
<td>
<BUTTON align=center CLASS="styButton" id="btnNO" onClick="navigate( c_szHomePage )"> No </BUTTON>
</td>
</tr>
</table>
</div>
</td>
</tr> <!-- end of row 6 -->
</table>
</div> <!-- end of layer 2 -->
<!-- nsoy change end-->
<div id="Layer_IM" align="center" style="position:absolute; width=350px; left:1px; top:1px; z-index:2; visibility:hidden">
<table border="0" cellspacing="2" bgcolor="e0e0e0" width="100%" cellpadding="4" align="center">
<tr bgcolor="#696969"> <!-- start of row 1 -->
<td colspan="2" valign="middle" height="2">
<div align="center" class="styText">
<font face="Verdana, Arial, Helvetica, sans-serif" color="#ffffff">
<strong>Remote Control Invitation </strong>
</font>
</div>
</td>
</tr> <!-- End of row 1 -->
<tr> <!-- Start of row 2 -->
<td bgcolor="#f5f5f5" valign="middle" height="2">
<div align="center" class="styText"> From </div>
</td>
<td bgcolor="#FFFFFF" height="2">
<div id="idIMInviteSent" class="styText"> Your Buddy </div>
</td>
</tr> <!-- End of row 2 -->
<tr> <!-- start of row 4 -->
<td align="center" bgcolor="#f5f5f5" height="12" nowrap>
<div class="styText">Password</div>
</td>
<td height="12" bgcolor="#FFFFFF">
<div id="PasswordTbl_IM">
<table border="0" cellspacing="4" cellpadding="0" bgcolor="#FFFFFF">
<table border="0">
<td height="30">
<div class="styText">
Enter Password
</div>
</td>
<td align="left">
<input type="password" id="PasswordBox_IM" size="18" maxlength="18" onkeypress=PasswordSet()>
</td>
</table>
<table border="0">
<tr>
<td VALIGN="bottom">
<div class="styText">
If you do not have the password, contact the person requesting this help session
</div>
</td>
</tr>
</table>
</div>
</td>
</tr> <!-- End of row 4 -->
<tr> <!-- start of row 6 -->
<td> &nbsp; </td>
<td>
<div align="right">
<table>
<tr>
<td>
<BUTTON align=center CLASS="styButton" id="btnYES_IM" onclick="InitScreen2()"> Continue </BUTTON>
</td>
<td>
<BUTTON align=center CLASS="styButton" id="btnNO_IM" onClick="navigate( c_szHomePage )"> Cancel </BUTTON>
</td>
</tr>
</table>
</div>
</td>
</tr> <!-- end of row 6 -->
</table>
</div> <!-- end of layer 2 -->
<div id="ConnectionProgressLayer" style="position:absolute; left:1x; top:1px; z-index:2; visibility:hidden">
<table bgcolor="e0e0e0" border="0">
<tr height="30">
<td width="90%">
<div id=ConnectionProgressLayer_line1 class="styText">
Attempting to start a help session with:
</div>
</td>
</tr>
<tr VALIGN="center" height="30">
<td width="90%">
<div id=HelpeeName class="styText">John Cady (helpername@hostname.com)
</div>
</td>
</tr>
<!--/table-->
<tr>
<td>
<div id=ProgressBoxes>
<table bgcolor="e0e0e0" border="0" cellspacing="4" cellpadding="0" style="HEIGHT: 50px; width:375px;">
<tr>
<td width="25%"> </td>
<td id=FirstProgressBox width="10%" bgcolor="threedlightshadow"> </td>
<td width="10%" > </td>
<td id=SecondProgressBox width="10%" bgcolor="threedlightshadow"> </td>
<td width="10%" > </td>
<td id=ThirdProgressBox width="10%" bgcolor="threedlightshadow"> </td>
<td width="25%" ></td>
</tr>
</table>
</div>
</td>
</tr>
<tr>
<td>
<table border="0" style="width:375px;">
<tr>
<td class="styText" id=Enunciator ALIGN="middle">
Connecting to remote computer
</td>
</tr>
</table>
</td>
</tr>
<tr>
<td> &nbsp; </td>
</tr>
<tr valign="top">
<td>
<table border="0" style="width:375px;">
<tr>
<td ALIGN="right">
<INPUT class="styButton" id=Cancel name=Cancel type=button value=Cancel onClick="navigate( c_szHomePage )">
&nbsp;&nbsp;
</td>
<tr>
<tr height="15"><td></td></tr>
</table>
</td>
</tr>
</table>
</div>
<div id=RemoteControlLayer bgcolor="#4a8ece" style="width:100%;LEFT: 0px; POSITION: absolute; TOP: 5px; VISIBILITY: hidden; Z-INDEX: 2">
<table width="100%" border="0" cellspacing="0" cellpadding="0" height="30" bgcolor="#696969">
<tr valign="center">
<td nowrap height="30" rowspan="3" width="16%" valign="center"><b><font color="#FFFFFF" face="Tahoma, Arial, Helvetica, sans-serif">Help Session</b></td>
<td nowrap height="2" colspan="6"></td>
</tr>
<tr valign="center">
<td height="2" colspan="2" nowrap>
<div id=headerHelpeeName align="left"><font face="Tahoma, Arial, Helvetica, sans-serif" size="1" color="#ffffff"><b><font color="#ffffff" face="Tahoma, Arial, Helvetica, sans-serif">&nbsp;&nbsp;&nbsp;(HelperName@Host):</font></b></font>
</div>
</td>
<td nowrap height="2" width="18%">
<div align="right"><font face="Arial, Helvetica, sans-serif" size="2" color="#ffffff"><b>
<BUTTON align=center CLASS="styButton" id="TakeControl" onclick="TakeControlMethod()"> Take Control </BUTTON>
</div>
</td>
<td nowrap height="2" width="12%">
<div align="right">&nbsp;&nbsp;&nbsp;
<BUTTON align=center CLASS="styButton" id="SendFile" onclick="SendFileMethod()" disabled="false"> Send a File ... </BUTTON>
</div>
</td>
<td nowrap height="2" width="8%">
<div align="right"><font face="Arial, Helvetica, sans-serif" size="2" color="#ffffff"></font><b>&nbsp;&nbsp;&nbsp;
<BUTTON align=center CLASS="styButton" id="Quit" onclick="QuitMethod()"> Quit </BUTTON>
</div>
</td>
<td nowrap height="2" width="9%">
<div align="right"><b>&nbsp;&nbsp;&nbsp;
<BUTTON align=center CLASS="styButton" id="Help" onclick="HelpMethod()"> Help </BUTTON>
</div>
</td>
</tr>
</table>
</div>
<div id=RemoteControlObject style="position:absolute; top:35px; left:1px; z-index:1; visibility:hidden">
<OBJECT classid=clsid:299BE050-E83E-4DB7-A7DA-D86FDEBFE6D0
data=data:application/x-oleobject;base64,UOCbKT7ot02n2thv3r/m0AADAAAlQgAAnDEAAA==
id=RemoteDesktopClientHost
style="height=95%;width=100%"
VIEWASTEXT>
</OBJECT>
</div>
<div id="ChatServerLayer" class="styHelpBackGround" style="position:absolute; top:515px; left:1px; width:98%; height:130px; z-index:2; visibility:hidden">
<table>
<tr>
<td>
<table width="98%" cellspacing="0" cellpadding="0">
<tr>
<td colspan=3 align=left>
<div id=StatusId class=styText> <IMG src="status_connected.gif"> <STRONG>Status</STRONG> :Connected </div>
</td>
<td align=right>
<!--<div id=idtogglechat onclick=HideChatBox()> &nbsp; </div>-->
<div id=idtogglechat class=styText onclick=HideChatBox()> Hide Chat <img src="hide-chat.gif"> </div>
</td>
</tr>
</table>
</td>
</tr>
<TR><!--
Incoming chat display area
-->
<TD><TEXTAREA cols=68 id=incomingChatText name=incomingChatText readOnly rows=3 wrap=VIRTUAL multiline="true" disabled="false" ></TEXTAREA>
</TD>
</TR>
<TR><!--
Chat text box
-->
<TD><TEXTAREA cols=55 id=chatText name=chatText onkeypress=OnEnter() rows=1 wrap=VIRTUAL disabled="false" ></TEXTAREA>&nbsp;&nbsp;&nbsp;
<input class="styButton" type="submit" id=sendChatButton name=sendChatButton onclick=SendChatData() value="Submit" disabled="false" ></TD>
</TR>
</TABLE>
</div>
</body>
</html>