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WindowsXP/admin/pchealth/helpctr/rc/bdychannel/ui_b2/rcstatus.htm
Tanishq Dubey cb60ae51e5
Initial Commit
2025-04-27 07:49:33 -04:00

684 lines
16 KiB
HTML
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<html>
<head>
<!--
Copyright (c) 2000 Microsoft Corporation
-->
<TITLE>Remote Assistance</TITLE>
<meta http-equiv="MSThemeCompatible" content="Yes">
<LINK REL="STYLESHEET" HREF="Css/rcBuddy.css" TYPE="text/css">
</head>
<body id="idBody" OnLoad="DoLoad()">
<table width="100%" border="0" cellspacing="0" cellpadding="0" >
<tr valign="top">
<td>
<font class="cssHeader">
Remote Assistance - View Invitation Status
</font>
<P>
</td>
</TR>
<TR>
<TD>
<font class="cssTitle">
Expire, resend, or delete your invitations
</font>
<BR>
<font class="cssBody">
To expire, resend, or delete an invitation, first select the invitation, then click the action of your choice.
</FONT>
<p>
</TD>
</TR>
<TR>
<TD>
<Table class="cssGrid" id="tblIncs" style="width:100%;" cellspacing="0" cellpadding="0" >
<tr height="30px">
<td style="border-Right:solid 1px;border-Bottom:solid 1px;" width=5%>&nbsp;</td>
<td style="border-Right:solid 1px;border-Bottom:solid 1px;" width=40%>&nbsp;<Font class="cssTitle">Recipient's E-mail</Font></td>
<td style="border-Right:solid 1px;border-Bottom:solid 1px;" width=40% >&nbsp;<Font class="cssTitle">Expiration Time</Font></td>
<td style="border-Bottom:solid 1px;" width=15%>&nbsp;<Font class="cssTitle">Status</Font></td>
</tr>
<tr height="30px">
<td colspan=4 style="background-color:gainsboro">
<Table border=0 style="width:100%;BORDER-TOP: gray 1pt solid;">
<TR>
<TD style="width:50%;">
&nbsp;
</TD>
<TD>
<Input type="button" class="styButton" id="btnExpire" name="btnExpire" value="Expire" OnClick='DoExpire();'>
</TD>
<TD>
<Input type="button" class="styButton" id="btnResend" name="btnResend" value="Resend" OnClick="DoReSend()">
</TD>
<TD>
<Input type="button" class="styButton" id="btnDelete" name="btnDelete" value="Delete" disabled OnClick='DoDelete();'>
</TD>
</TR>
</Table>
</td>
</tr>
</table>
<P>&nbsp;</P>
</TD>
</TR>
<TR>
<TD>
<Font class="cssbody">
<A href="" Onclick="parent.LaunchHelp(1);return false;">Learn about connection issues...</A>
</Font>
</TD>
</TR>
</TABLE>
</body>
<Script Language=JavaScript>
var sIP = "";
/*
Function :DoLoad()
Description: This function gets called on the window onload event
This reads the incident database and visually presents,
the Recipient's Email, Expiration Time and status for each incident
*/
function DoLoad()
{
var L_ERRACCESSDENIED_MSG = "Directly launching this page is not allowed. ";
if( null == parent.TraceFunctEnter )
{
idBody.style.visibility = "hidden";
alert( L_ERRACCESSDENIED_MSG );
return;
}
parent.TraceFunctEnter("DoLoad");
/* Get IP address for later usage */
try
{
var oSetting = new ActiveXObject("RcBdyCtl.Setting");
sIP = oSetting.GetIPAddress;
}
catch (error)
{
// Couldn't get IPAddress
parent.FatalError("",error);
}
try
{
var chan = parent.pchealth.CreateObject_Channel(parent.sVendorID,parent.sProductID );
for(var e = new Enumerator(chan.Incidents(2)); !e.atEnd(); e.moveNext())
{
var inc = e.item();
var XMLFile = inc.XMLDataFile;
if (XMLFile == "")
{
alert(parent.L_File_NotFound);
return;
}
var oInc = parent.pchealth.CreateObject_Incident();
oInc.LoadFromXMLFile(XMLFile);
if (oInc.Misc("Method")!="IM")
{
var iStart = parseInt(oInc.Misc("DtStart")) + parseInt(oInc.Misc("DtLength")) * 60;
if(oInc.Misc("Status") == null || oInc.Misc("Status") == "Active")
{
var iNow = Math.round(Date.parse(new Date()) / 1000);
if (iNow <= iStart)
{
if (sIP.length >0 && IPChanged(oInc.Misc("IP")))
{
sStatus = "<Font color='#00009D'>"+ parent.L_IPCHANGED_STATUS +"</Font>";
}
else
{
sStatus ="<Font color='#228B22'>"+ parent.L_ACTIVE_STATUS +"</Font>";
}
}
else
{
sStatus = "<Font color='#000000'>"+parent.L_EXPIRED_STATUS+"</Font>";
}
}
else if (oInc.Misc("Status")=="Expired")
{
sStatus="<Font color='#000000'>"+parent.L_EXPIRED_STATUS+"</Font>";
}
AddRecord(inc.DisplayString, iStart, sStatus, inc);
}
}
}
catch (error)
{
parent.FatalError(parent.L_LOAD_MSG ,error);
}
// if No Records are present
if (tblIncs.rows.length == 2)
{
AddRecord("(No record)", null, null, null);
btnDelete.disabled=true;
btnResend.disabled=true;
btnExpire.disabled=true;
}
//to give the look for the table
Tablelook();
}
/*
Function : IPChanged()
Description : It checked if any of the new IPs is still inside the old IPs.
*/
function IPChanged(oldIPs)
{
var ips = sIP.split(";");
for (i=0; i< ips.length; i++)
{
if(oldIPs.indexOf(ips[i]) != -1)
{
return false;
}
}
return true;
}
/*
Function : AddRecord()
Description : This dynamically creates rows to display the information about each incident object
*/
function AddRecord(sEmail, iExpired, sStatus, incItem)
{
parent.TraceFunctEnter("AddRecord");
btnDelete.disabled=false;
btnResend.disabled=false;
btnExpire.disabled=false;
var oRow = tblIncs.insertRow(tblIncs.rows.length-1);
oRow.style.font="8pt Tahoma,Trebuchet MS, Verdana, Arial;";
oRow.style.height="30px";
if (iExpired != null)
{
oRow.insertCell(0);
oRow.cells(0).innerHTML="<Input type='checkbox' name='Status'>";
oRow.cells(0).style.borderRight="solid 1px";
oRow.insertCell(1);
oRow.cells(1).innerText = " "+sEmail;
oRow.cells(1).style.borderRight="solid 1px";
oRow.insertCell(2);
try
{
var oDate = new Date(iExpired*1000);
oRow.cells(2).innerText = " "+oDate.toLocaleString();
}
catch(error)
{
parent.FatalError("",error);
}
oRow.cells(2).style.borderRight="solid 1px";
oRow.insertCell(3);
oRow.cells(3).innerHTML = "&nbsp;"+sStatus;
oRow.setAttribute("item", incItem);
}
else
{
oRow.insertCell(0);
oRow.cells(0).innerHTML="";
oRow.insertCell(1);
oRow.cells(1).innerText = " "+sEmail;
oRow.cells(1).colspan=3;
}
parent.TraceFunctLeave();
}
/*
Function : DoDelete()
Description : This function gets called on the click event of the Delete button.
This removes the invitation from the list
*/
function DoDelete()
{
parent.TraceFunctEnter("DoDelete");
try
{
var col=new Enumerator(document.all.tags("Input"));
}
catch(error)
{
parent.FatalError("",error);
}
try
{
var fso = new ActiveXObject("Scripting.FileSystemObject");
var oRow;
var oItem;
var XMLFile;
}
catch(error)
{
parent.FatalError("",error);
}
//check if any selection has been made or not
for (;!col.atEnd();col.moveNext())
{
x=col.item();
if(x.type=="checkbox" && x.checked)
{
var flag=1;
break;
}
}
if (flag==1)
{
//pop-up a confirmation dialog window
ret=window.showModalDialog("confirm.htm","","DialogWidth:350px;DialogHeight:175px;Status:no;scroll:no");
if (ret==1)
{
for (;!col.atEnd();col.moveNext())
{
x=col.item();
if (x.type=="checkbox"&& x.checked)
{
oRow=x.parentElement.parentElement;
oItem = oRow.getAttribute("item");
XMLFile = oItem.XMLDataFile;
var oInc = null;
try
{
oInc = parent.pchealth.CreateObject_Incident();
oInc.LoadFromXMLFile(XMLFile);
}
catch(error)
{
parent.FatalError("",error);
}
//check if the status is already expired.
if (oInc.Misc("Status")!=parent.L_EXPIRED_STATUS)
{
oInc.Misc("Status") = parent.L_EXPIRED_STATUS;
oInc.GetXML(XMLFile);
try
{
// Close Session
var oSession = parent.pchealth.CreateObject_RemoteDesktopSession(parent.VIEWDESKTOP_PERMISSION_NOT_REQUIRE, 0, oInc.RcTicket, "");
oSession.CloseRemoteDesktopSession();
}
catch(error)
{
parent.FatalError("",error);
}
}
oItem.DeleteIncidentItem();
// Update table
tblIncs.deleteRow(oRow.rowIndex);
try
{
// delete file
fso.DeleteFile( XMLFile );
}
catch(error)
{
parent.FatalError("",error);
}
}
}
}
}
else
{
alert(parent.L_VIEWSTATUS_SELECTION);
return false;
}
if (tblIncs.rows.length == 2) // No record
{
AddRecord("(No record)", null, null, null);
btnDelete.disabled=true;
btnResend.disabled=true;
btnExpire.disabled=true;
}
Tablelook();
parent.TraceFunctLeave();
}
/*
Function : DoExpire()
Description : This function gets called on the click event of the Delete button.
This prevents recipient from using the invitation to log on to your computer
*/
function DoExpire()
{
parent.TraceFunctEnter("DoExpire");
try
{
var col=new Enumerator(document.all.tags("Input"));
}
catch(error)
{
parent.FatalError("",error);
}
var oRow;
var oItem;
var XMLFile;
for (;!col.atEnd();col.moveNext())
{
x=col.item();
if (x.type=="checkbox"&& x.checked)
{
oRow=x.parentElement.parentElement;
x.checked=false;
oItem = oRow.getAttribute("item");
XMLFile = oItem.XMLDataFile;
try
{
var oInc = parent.pchealth.CreateObject_Incident();
oInc.LoadFromXMLFile(XMLFile);
}
catch(error)
{
parent.FatalError("",error);
}
//check if the status is already expired.
if (oInc.Misc("Status")!=parent.L_EXPIRED_STATUS)
{
oInc.Misc("Status") = parent.L_EXPIRED_STATUS;
oInc.GetXML(XMLFile);
try
{
// Close Session
var oSession = parent.pchealth.CreateObject_RemoteDesktopSession(parent.VIEWDESKTOP_PERMISSION_NOT_REQUIRE, 0, oInc.RcTicket, "");
oSession.CloseRemoteDesktopSession();
}
catch(error)
{
parent.FatalError("",error);
}
// Update table
oRow.cells(3).innerHTML ="&nbsp;"+"<Font color='#000000'>"+parent.L_EXPIRED_STATUS+"</Font>";
}
}
}
if (oRow==null)
{
alert(parent.L_VIEWSTATUS_SELECTION);
return false;
}
//var oDict = oInc.Misc;
parent.TraceFunctLeave();
}
/*
Function: Tablelook()
Description : changes the look of the status display table
*/
function Tablelook()
{
for(i=1;i< tblIncs.rows.length-1;i++)
{
if ((tblIncs.rows(i).rowIndex % 2)==0)
{
tblIncs.rows(i).bgColor="#efefef";
}
else
{
tblIncs.rows(i).bgColor="#ffffff";
}
}
}
/*
Function : DoReSend()
Description : This function will take the existing ticket, update IP address
and re-send to the original email recipients.
*/
function DoReSend()
{
parent.TraceFunctEnter("DoReSend");
var tempflag=0;
var pos=0;
var temppos=0;
try
{
var col=new Enumerator(document.all.tags("Input"));
}
catch(error)
{
parent.FatalError("",error);
}
for (;!col.atEnd();col.moveNext())
{
pos=pos+1;
x=col.item();
if (x.type=="checkbox"&& x.checked)
{
if (tempflag==0)
{
tempflag=1;
temppos=pos;
}
else
{
alert(parent.L_NOMULTIPLE_TICKETRESENDS);
return;
}
}
}
if (tempflag==1)
{
col.moveFirst();
while(tempflag!=temppos)
{
tempflag=tempflag+1;
col.moveNext();
}
x=col.item();
var oRow=x.parentElement.parentElement;
x.checked=false;
var oItem = oRow.getAttribute("item");
var XMLFile = oItem.XMLDataFile;
try
{
var oInc = parent.pchealth.CreateObject_Incident();
oInc.LoadFromXMLFile(XMLFile);
}
catch(error)
{
parent.FatalError("",error);
}
if (oInc.Misc("Method") == "File")
{
alert(parent.L_NOFILE_TICKETRESENDS);
return;
}
// Close existing Session if required...
try
{
if (oInc.Misc("Status")!=parent.L_EXPIRED_STATUS)
{
oInc.Misc("Status") = parent.L_EXPIRED_STATUS;
var oSession = parent.pchealth.CreateObject_RemoteDesktopSession(
parent.VIEWDESKTOP_PERMISSION_NOT_REQUIRE, 0, oInc.RcTicket, "");
oSession.CloseRemoteDesktopSession();
oSession = null;
}
}
catch(error)
{
parent.FatalError("",error);
}
// Get a new Salem Ticket
try
{
var iExpiry = oInc.Misc("DtLength");
oSession = parent.pchealth.CreateObject_RemoteDesktopSession(
parent.VIEWDESKTOP_PERMISSION_NOT_REQUIRE, iExpiry*60 , "", "");
oInc.RcTicket = oSession.ConnectParms;
}
catch(error)
{
parent.FatalError("",error);
}
var sEmails = oItem.DisplayString;
if (sIP.length > 0)
{
oInc.Misc("IP") = sIP;
}
else
{
alert(parent.L_RCCTL_MSG);
return;
}
// Update Date.
try
{
var d = new Date();
var iNow = Math.round(Date.parse(d)/1000);
oInc.Misc("DtStart") = iNow;
oInc.Misc("Status") = "Active";
d = new Date((iNow + iExpiry * 60) * 1000);
sExpiry = d.toLocaleString();
iStart = parseInt(iNow) + parseInt(iExpiry) * 60;
}
catch (error)
{
parent.FatalError("",error);
}
// Send ticket
try
{
var oChannel = parent.pchealth.CreateObject_Channel(parent.sVendorID, parent.sProductID);
}
catch(error)
{
parent.FatalError("",error);
}
var IncidentFile = oChannel.VendorDirectory + "\\rcBuddy.MsRcIncident";
// Save incident OFF to an XML file
try
{
oInc.GetXML(IncidentFile);
}
catch(error)
{
parent.FatalError("",error);
}
// Email the incident to the Expert
{
var lRet = parent.oSmapi.Logon();
if (lRet == 1)
{
parent.oSmapi.ClearRecipList();
parent.oSmapi.AddRecipient(sEmails);
parent.oSmapi.Subject = parent.L_SUBJECT_MSG + oInc.UserName;
parent.oSmapi.Body = parent.L_LINE1_MSG + parent.L_SENDER_MSG + oInc.UserName + ":\n\n" +
parent.L_EXPIRY_MSG + sExpiry + "\n\n" +
parent.L_DESCIPTION_MSG + oInc.ProblemDescription + "\n\n" +
parent.L_NOTE_MSG ;
parent.oSmapi.AttachedXMLFile = IncidentFile;
lRet = parent.oSmapi.SendMail();
if (lRet == 1)
{
UpdateTable( oRow, iStart );
// save modified incident
try
{
oInc.GetXML(XMLFile);
// save updated salem Ticket
oItem.URL = oInc.RcTicket;
}
catch(error)
{
parent.FatalError("",error);
}
}
else
{
alert(parent.L_SENDFAIL_MSG);
}
}
else
{
alert(parent.L_MAPIFAIL_MSG);
}
}
alert(parent.L_RESEND_CONFIRM);
}
else
{
alert(parent.L_VIEWSTATUS_SELECTION);
return false;
}
parent.TraceFunctLeave();
}
/*
Function: UpdateTable
Description : Updates the status table
*/
function UpdateTable( oRow, iStart )
{
parent.TraceFunctEnter("UpdateTable");
var sStatus ="<Font color='#228B22'>"+ parent.L_ACTIVE_STATUS +"</Font>";
try
{
var oDate = new Date(iStart*1000);
oRow.cells(2).innerText = " "+oDate.toLocaleString();
}
catch(error)
{
parent.FatalError("",error);
}
oRow.cells(3).innerHTML = "&nbsp;"+sStatus;
parent.TraceFunctLeave();
}
</Script>
</html>
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