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<title>Tivoli Management Agent</title>
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  <td style='padding:.75pt .75pt .75pt .75pt;height:75.0pt'>
  <p class=MsoNormal><span style='font-size:18.0pt;font-family:Arial'>T M A</span><br>
  <span style='font-size:13.5pt;font-family:Arial'>Tivoli Management Agent</span>
  </p>
  </td>
  <td style='padding:.75pt .75pt .75pt .75pt;height:75.0pt'>
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  height=53 id="_x0000_i1025" src=logo5.gif border=0></p>
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 </tr>
 <tr>
  <td colspan=2 style='padding:.75pt .75pt .75pt .75pt'>
  <p><i><span style='font-family:Arial'>In 1998, Tivoli Systems Inc. extended
  its market-leading enterprise IT management product with a new technology
  that enables customers to reach their management goals with significantly
  less work - One Touch Management<6E>. This same technology has also created an
  industry movement toward manageability, where hardware and software
  manufacturers can embed the TMA agent to give their customers out-of-the-box
  management.</span></i><span style='font-family:Arial'> <o:p></o:p></span></p>
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  </v:shape><![endif]--><![if !vml]><img width=246 height=223 src=onetouch.jpg
  align=left alt="One Touch Managment" border=0 v:shapes="_x0000_s1026"><![endif]><span
  style='font-family:Arial'>The Tivoli Management Agent is a component of the
  Tivoli three-tier management hierarchy. It is a lightweight agent, designed
  to accept new functionality pushed from the second tier (gateway) to provide
  an unlimited range of management functions. This same push technology allows
  the TMA to be self-maintaining, eliminating the need to physically visit a
  system once the agent is installed. <o:p></o:p></span></p>
  <p><span style='font-family:Arial'>The TMA allows Tivoli to manage any
  device-from large mainframes to the newest PDAs and pervasive computing
  devices. <o:p></o:p></span></p>
  <p><span style='font-family:Arial'>The TMA allows Tivoli to provide
  unprecendented scalability, supporting hundreds of thousands of devices under
  a single management server-a region. By connecting regions, you can manage an
  unlimited number of devices in your IT environment. <o:p></o:p></span></p>
  <p><span style='font-family:Arial'>The agent's ability to automatically
  update its internal software and receive new functionality from a gateway
  means that once a managed resource (or endpoint) has the TMA installed, you
  never need to visit that endpoint again. This is One Touch Management-and it
  is unique in the industry. </span><!--[if gte vml 1]><v:shape id="_x0000_s1027"
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  style='font-family:Arial'><o:p></o:p></span></p>
  <p><span style='font-family:Arial'>Perhaps even more importantly, the advent
  of the TMA has brought about a revolution not only of management, but also of
  manageability. For vendors of hardware and software products, providing
  manageable systems gives them a competitive advantage. These products that
  embed the Tivoli Management Agent technology provide the customer with
  out-of-the-box management, or No Touch Management-products such as Microsoft
  Windows 2000, 3Com Network Interface cards, every Intel Wired for Management
  computer, and every IBM computer and enterprise software package. Currently
  millions of TMA-enabled systems ship every month. <o:p></o:p></span></p>
  <p><span style='font-family:Arial'>As Tivoli moves into the pervasive
  computing industry, managing products from mobile phones, storage area
  network devices, and even non-standard devices such as power generators and
  aircraft engines, the customer requirements do not change: manageability is a
  key value proposition to the consumers of these devices. For customers,
  buying a management-ready product allows them to focus on using a product,
  rather than making a product work. <o:p></o:p></span></p>
  <p><span style='font-family:Arial'>For the vendors, solving management
  problems can be difficult. Tivoli provides an extensible management framework
  that is unique in the industry. By leveraging the Tivoli solution, vendors
  are able to focus on their products' functions, rather than management
  issues. <o:p></o:p></span></p>
  <p><span style='font-family:Arial'>To install the Tivoli agent: <o:p></o:p></span></p>
  <p><span style='font-family:Arial'>Click <a href="setup.exe">here</a> or<o:p></o:p></span></p>
  <ol start=1 type=1>
   <li class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:
       auto;mso-list:l0 level1 lfo1;tab-stops:list .5in'><span
       style='font-family:Arial'>Double click on setup.exe. <o:p></o:p></span></li>
   <li class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:
       auto;mso-list:l0 level1 lfo1;tab-stops:list .5in'><span
       style='font-family:Arial'>Click next at the Welcome panel <o:p></o:p></span></li>
   <li class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:
       auto;mso-list:l0 level1 lfo1;tab-stops:list .5in'><span
       style='font-family:Arial'>Choose to install the Tivoli Management Agent
       at the Endpoint Installation Options Screen. It will have a Destination
       Directory &quot;C:\Program Files\Tivoli\lcf&quot;. <o:p></o:p></span></li>
   <li class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:
       auto;mso-list:l0 level1 lfo1;tab-stops:list .5in'><span
       style='font-family:Arial'>Click the Browse Button if you want to change
       the Destination Directory for installing the Tivoli Endpoint. <o:p></o:p></span></li>
   <li class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:
       auto;mso-list:l0 level1 lfo1;tab-stops:list .5in'><span
       style='font-family:Arial'>Enter in Name and Password for Remote User
       File Access <o:p></o:p></span></li>
   <li class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:
       auto;mso-list:l0 level1 lfo1;tab-stops:list .5in'><span
       style='font-family:Arial'>Enter your advanced configuration options and
       finish the installation <o:p></o:p></span></li>
   <li class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:
       auto;mso-list:l0 level1 lfo1;tab-stops:list .5in'><span
       style='font-family:Arial'>Check the box if you wish to see the Readme in
       the Setup Complete screen. <o:p></o:p></span></li>
   <li class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:
       auto;mso-list:l0 level1 lfo1;tab-stops:list .5in'><span
       style='font-family:Arial'>Click on the finish button to dismiss this
       setup program. <o:p></o:p></span></li>
  </ol>
  <p><span style='font-family:Arial'>To uninstall the Tivoli agent: <o:p></o:p></span></p>
  <ol start=1 type=1>
   <li class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:
       auto;mso-list:l1 level1 lfo2;tab-stops:list .5in'><span
       style='font-family:Arial'>Go to the directory that you have TMA
       installed and look for uninst.bat. (typically this is in the
       &quot;C:\Program Files\Tivoli\lcf&quot; directory) <o:p></o:p></span></li>
   <li class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:
       auto;mso-list:l1 level1 lfo2;tab-stops:list .5in'><span
       style='font-family:Arial'>Run the uninst.bat program. <o:p></o:p></span></li>
   <li class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:
       auto;mso-list:l1 level1 lfo2;tab-stops:list .5in'><span
       style='font-family:Arial'>A dialog panel will come up with a Confirm
       File Deletion Panel, click Yes. <o:p></o:p></span></li>
   <li class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:
       auto;mso-list:l1 level1 lfo2;tab-stops:list .5in'><span
       style='font-family:Arial'>Click ok at the Remove Programs from your
       Computer screen. <o:p></o:p></span></li>
   <li class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:
       auto;mso-list:l1 level1 lfo2;tab-stops:list .5in'><span
       style='font-family:Arial'>Follow directions to cleanup leftover files. <o:p></o:p></span></li>
   <li class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:
       auto;mso-list:l1 level1 lfo2;tab-stops:list .5in'><span
       style='font-family:Arial'>When the uninst is done you should have no
       files/directory for your endpoint and no Tivoli Endpoint process running
       in services. If you see a Tivoli Endpoint in the Services Panel that did
       not get removed through uninst, the following command will stop the
       service and remove the service from the registry:<br>
       &lt;path&gt;\lcfd.exe -r &lt;hostname&gt; <br>
       &lt;path&gt; is where you have Tivoli endpoint installed. <o:p></o:p></span></li>
  </ol>
  <p><b><span style='font-family:Arial'>About Tivoli Systems Inc.</span></b><span
  style='font-family:Arial'><br>
  Tivoli Systems Inc. provides the industry's leading open, highly scalable and
  cross-platform management solutions that span networks, systems, applications
  and business-to-business e-commerce. Leading companies around the world use
  Tivoli software to reduce the cost and complexity of managing networks,
  systems, databases and applications. Headquartered in Austin, Texas, Tivoli
  is an IBM Company. Tivoli distributes its products worldwide through a
  network of global sales offices, systems integrators, resellers and IBM sales
  channels. For more information, visit Tivoli's Web site at <a
  href="http://www.tivoli.com">www.tivoli.com</a>.</span> </p>
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